Support

Contact support

Email hello@abideapp.faith. Include a short description of what happened and the device or browser you were using. Do not send your password, recovery link, APNs token, or other secret credentials.

Response times are not guaranteed. Safety emergencies should be directed to local emergency services or an appropriate qualified professional.

Sign-in and password help

• Use the email address confirmed for your Abide account.
• If you forgot your password, open Forgot Password and request a new recovery email.
• Use only the newest recovery email. Expired links return you to the request screen safely.
• After changing your password, sign in again with the new password.

Email confirmation

New accounts must follow the confirmation link sent to their email address. Check spam or filtered folders if it does not appear. Confirmation and recovery links open the Abide app when installed and otherwise continue on the website.

Groups and invitations

Discoverable Groups can be found from Groups. Private Groups require an invitation or approved membership. If an invite is invalid or expired, ask a Group owner or leader to create a new one. Group owners can transfer ownership or delete a Group from Group Settings.

Prayer and community content

Prayer visibility follows the audience you select. Anonymous Prayer hides your name from the ordinary audience but remains linked internally for ownership and moderation. Avoid sharing information that another person has not agreed to make visible.

Notifications

In-app notifications remain available from Notifications. On iPhone, push is optional and is enabled from Settings → Push notifications. If permission was denied, allow notifications in iOS Settings, return to Abide, and enable them again. Abide does not prompt automatically on first launch.

Report content

Open the relevant announcement, Study discussion, Prayer, praise, or response and choose Report content. Select a reason and add useful context. Reports go to Abide administrators, who can dismiss the report, remove content, or suspend an abusive account.

Delete your account

In Abide, open Settings → Delete account, expand the deletion control, and enter the required confirmation. You do not need to email support. Any Groups you own and their associated content are permanently deleted with your account.

Policies

Read the Privacy Policy and Terms of Use for information about data, community conduct, and moderation.